Showing posts with label microsoft windows support. Show all posts
Showing posts with label microsoft windows support. Show all posts

Tuesday, 23 May 2017

How to Access a Locked Windows Account?

To access a locked Windows Account, around a dozen ways are provided by TSersa moment ago. The list was so impressive that we decided to work on some of it points for easy access.

Out of the whole list, we have selected the five most impressive and useful ways to recover or reset one’s Windows password, with the instructions to execute them and also some other options at the end.


Moving forward, the password can be reset at Microsoft’s site itself by making use of another device’s internet, logging into your Windows using online Microsoft account.

Step 1: To change one’s password,make use of the Command prompt on the login Screen of the Windows


It works by swapping the Utility Manager to obtain a command prompt on one’s Windows login display, used to vary the forgotten password.

It works on one’s offline Windows account not requiring additional software.

Undergoing tests, we found that the most believable and easy method is booting off a USB drive/ Windows disc, additionally for its set up license availability is not a compulsion. Otherwise one can put a command prompt on one’s login screen either by accessing the 'Advanced Startup Options' or by using one’s recovery drive /Windows installation disc to get a separate command prompt.

Download Windows 10>Setup instructions>Quick navigation: For appearance of command prompt, click shift + F10 simply, after booting off the installation media.
Utility Manager Swapping
Suppose the command prompt appears, now to generate the backup of the Utility Manger enter the two lines under and write it with cmd.exe.
Note: One’s Windows drive letter should be "?"for listing all your drives launch Disk Part by typing disk part and then enter list volume.

move:\windows\system32\utilman.exe ?:\windows\system32\utilman.exe.bak

copy:\windows\system32\cmd.exe ?:\windows\system32\utilman.exe

Now you can launch cmd.exe. by clicking the Utility Manager present on your login screen

To Change one’s password
Enter the net user USERNAME PASSWORD, to set one’s account’s new password at the command prompt on your login display.
One can also enter control user passwords2 to obtain an account manager based on GUI from the same as a bonus.
#&@!... If that do not work!
Alternate option, enter net user administrator /active:yes -- /active:no when you're done with the account later to enable the default administrator account.

The listed Administrator account without a necessity for password to log in,is visible after rebooting.

Below steps might not or less involved on Windows XP: 
  • Using Command prompt, booting into the safe mode
  • To get the option for typing username and entering Administrator to obtain command prompt, making visible the Windows account by typing net user and setting a new password via net user USERNAME PASSWORD ,click control + alt + delete two times at the login display.
  • Try the new password after rebooting

Step 2: Official Microsoft DaRT disk


It works by making available a "Locksmith" tool to TechNet subscribers utilizing the same Windows GUI to set a new password on your preferred account.

It works on the Windows version that matches the DaRT version number. For Example: DaRT 10 is for Windows 10

An official Microsoft utility suite DaRT, based on Windows Pre-installation Environment comprises file explorer, crash analyzer,registry editor, file restoring tools, virus scans, repair disks,etc. A simple function working to set a new password to one’s Windows account just by few clicks is also present among them.

Other boot disk named the Microsoft Desktop Optimization Pack, containing a copy of DaRT can be downloaded too by the professionals holding volume license for Microsoft products.

Download Microsoft DaRT> Set directions> Quick navigation: trail the prompts after opening "Locksmith". 

Step 3: Chntpw

Also known as Offline NT Password & Registry Editor works by enabling one to change the password in one’s database file named Security Accounts Manager (SAM) by creating a bootable environment outside the windows.

It works on the local accounts of Windows OS based on NT comprising Windows 2000 through Windows 10.

Given below are the download links and quick setup instructions for popular boot diskssuch as Hiren's Boot CD, Kali Linux and Trinity Rescue:
  • Download Hiren's Boot CD - Setup instruction - Quick navigation: Launch Offline NT/2000/XP/Vista/7 Password Changer from the main menu > choose your Windows installation > Edit user data and passwords
  • Download Kali Linux - Setup instructions - Quick navigation: Mount your Windows drive > go to MS SAM (cd /media/win/Windows/System32/config/) > enter chntpw -u [username] SAM > choose clear or edit password
  • Download Trinity Rescue - Setup instructions - Quick navigation: Press enter to run Trinity > Windows password resetting > Interactive winpass> choose your Windows installation > Edit user data and passwords
Download Offline NT Password & Registry Editor (Chntpw) - Setup instructions - Quick navigation: Press enter to boot when prompted > choose your Windows installation > 'Password reset (SAM)' > Edit user data and passwords > Enter the desired user's RID > Clear (blank) user password

Step 4: Ophcrack LiveCD

It works by providing a bootable environment to brute force one’s Windows password using LM hashes through rainbow tables.

It works on Mac OS X, Linux and Windows, no matter using local orMicrosoft account.

Though,Ophcrackbeing the second most famous and excellent password recovery toolyet require downloading and putting an ISO on a bootable drive or disk. It could be used for better backup solution because of its technology that differs from Offline NT/Chntpw.

Download OphcrackLiveCD - Setup instructions - Usage guide/tips - Quick navigation: Enter Ophcrack Graphic mode - automatic > Double click Launcher on the LiveCD desktop > Search for tables and start Ophcrack

Step 5: iSeePassword

It works by providing boot disks along with GUI to expose Windows users and their passwords as well and additionally provides the ability to reset them.

It works on Windows XP through 10 along with its other server versions comprising separate tools for PDFs, MS Office, RARs and iTunes passwords.

This will charge ~$30 for "Password Recovery Bundle" for Windows users and others.But to load one’s software, a bootable disc/drive is still needed. There is no need to navigate as in the very first appeared window you will get everything displayed here only, just by accessing once.

Buy iSeePassword - Setup instructions - Quick navigation: Nothing is quick enough?

Perhaps hoping that the above-mentioned tricks proved to be helpful for you in accessing your locked Windows account is not wrong. There are four other methods too for the same working differently in comparison to the already mentioned one, in case all the above mentioned seems to be not working.

Maria Silvia is the writer of this article. She has been writing for our website and readers as well from a long time. She always tries to collect and grab more and more news, ideas and information on technical topics and to make available the same for her readers. Some related topics on which she has written are Support for Microsoft, Windows 10 support, Support for Windows 8, etc.

Wednesday, 22 March 2017

Windows 8 Technical Support: Some Most Common Issues

Windows 8 Technical Support is there to help the users round the clock. The tech support team is experienced and skilled to address all the issues. Here are some of the most common issues for which users connect with the tech support.

Upgrade to Windows 10

This has been the most popular question at the Windows 8 Technical Support. Users with Windows 8 are looking to upgrade to Windows 10 and they wonder if it is still free. The free upgrade using GWX app was available only till July 29, 2016. Now the users can get it only by buying the full version or device version. Even if the users downloaded the upgrade on their USB drive but did not actually upgrade before this date, they will have to buy the new version. If you have already installed Windows 10 on your existing PC you can reinstall it on the same hardware without having to use the activation key.


On an average, it takes about an hour to upgrade to Windows 10. But, it could be slower or faster depending upon the type of computer you are using. Before the installation of Windows 10, you will need to remove some apps as they may interfere with the upgrade process. Once you have upgraded to Windows 10, you can reinstall the apps.

How Do I update from Windows 8 to Windows 8.1

Upgrade from Windows RT or Windows 8 to Windows 8.1 is totally free of cost. Windows 8.1 introduces many new features and more options to personalize the OS. You can also modify the apps, search, and even the Windows Store. The cloud connectivity with 8.1 is more secure and reliable. The minimum system requirements for Windows 8 and 8.1 are pretty much the same. In most cases you will not need to upgrade the PC configuration.

If have called in Windows 8 Customer Support for help with the update they will ask you for your consent to check the apps installed on peripherals connected to your computer. There are some apps that may hinder with the upgrade process and hence the tech support executive may ask you to uninstall them.

If you have been using the Microsoft account to sign in to your existing Windows, you can use the same account to sign into the upgraded version.

The upgrade takes nearly 30 minutes but the good thing is that it happens in the background. So, you can continue working on your computer while it is updating.

Why Can’t I Connect to a Wireless Network?

This is another very common issue for which the users connect with the Windows 8 Technical Support. If you are experiencing trouble connecting to a Wi-Fi network, there are some basic troubleshooting steps you will want to try. If basic troubleshooting does not work you may need to contact the tech support.

Windows 8 comes with a Network Troubleshooter which can be access from the Start Menu. You need to type Network Problems in the search box and then choose ‘Identify and repair network problems.’


You will need to make sure that Wi-Fi router is turned on. If it is password protected, you will need to enter the secure password on your computer to establish the connection.